Policies:

Due to the nature of all custom handmade designs, returns are accepted for store credit, exchange, or repair only.


★ To begin the return process simply reply to your emailed order confirmation.
★ All downloadable patterns are final sale. For assistance please contact Megan.

Due to the custom creation of Odyssey Designs items, refunds are not accepted.

★ If there is an issue with your order please reply to your shipping confirmation email detailing your concerns & Megan will do her best to accommodate you.

 

Does your knitwear need repair? Contact Megan letting her know what you need fixed and when by!

★ If your item was not originally made by Megan, their will be an additional fee of $10-50 to repair it depending on scope of work. 
★ Once you have contacted Megan regarding your repair, you will receive an email detailing the time & cost (if any).
★ If you would like to move forward with repairing your item, please ship your item to: PO Box 66 Seal Beach, CA 90740 
★ Once repaired, your item will be shipped back to you ready to wear or use!